Terms and Conditions

This site is owned and operated by AF Foods Pty Ltd ABN: 91 159 950 955.

These Terms constitute the entire agreement between you and us and govern your use of our Site. By using the Site you agree to be bound by the following terms & conditions. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. If you place an order with Allergy Friendly Foods this will also indicate your acceptance of these terms and conditions. We reserve the right, at our sole discretion, to change the Terms at any time. By using our Site after changes have been made to these Terms, you agree to the changes. Please check these Terms periodically for changes.

All attempts are made to ensure that the information is accurate, current and complete at the time of publication but it is subject to change without notice.

We grant you a limited license to make personal use only of our Site. Use of the content or materials for any purpose not expressly permitted in these Terms is prohibited.

Medical disclaimer :

The information in the Allergy Friendly Foods web site is not intended to treat, diagnose, cure or prevent any disease.

All material provided in this website is provided for educational purposes only.

Always seek the advice of your doctor or other qualified health care provider with any questions you have regarding a medical condition, and before undertaking any diet, exercise or other health program.

Third party sites :

Our Site may provide links to third-party web sites or resources. These other sites are not under our control. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, legality, decency or any other aspect of the content of such sites. The inclusion of such a link does not constitute an endorsement by or imply an affiliation with Allergy Friendly Foods. You further acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site.

Incorrect information :

In the event a product is listed incorrectly or at an incorrect price due to an error in information received from our suppliers or due to incorrect data entry, Allergy Friendly Foods has the right to cancel any order, at which time, we will immediately notify you by email or phone, using the details you have provided.

Order fulfillment :

All orders are subject to availability of stock.

Refunds and Returns :

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. If you have incorrectly ordered a product, you may return it to us for an exchange within 14 days of receipt provided the goods are returned to us in original saleable condition. All postage and freight costs are the responsibility of the customer.

Where goods are faulty, damaged, have been wrongly described, are different to the product purchased on the website you can choose between a refund, exchange or credit.

Payment :

All transactions are processed in AUD and are inclusive of GST. We accept Visa, MasterCard, direct deposit, cheques and money orders. There are no surcharges for credit card purchases. We are unable to offer credit terms. Orders will not be dispatched until applicable payment has cleared.

Freight:

Freight charges quoted are valid for Australia only. 

Privacy:

Allergy Friendly Foods is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us. This site uses cookies to store the login to your account and to maintain your shopping cart. Cookies sent to your computer from this web site only lasts while you’re browsing - we do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use this web site, or any other web site, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called an IP address and is sent automatically each time you access any internet site. It is possible to determine the general geographic location of from your IP address, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order where your IP address will be stored along with a transaction number that allows us to track your order.